Episode 34: Client Relations - How to Deal with Client Red Flags in Coaching

Written By Lexie Smith

Listen on Apple Podcasts / Listen on Spotify / Access Transcript on Buzzsprout

This week, Emily Merrell and Lexie Smith dive into the world of Client Relations and break down how to deal with client red flags in the coaching industry. They share lessons learned the hard way, and how to ethically and professionally deal with a variety of challenging client issues in real-time - from clients wanting out of a contract to say no to the wrong fit, to payment issues, and beyond. 

 

Here’s what you’ll learn: 

  • Tips on how to handle a client who wants to break the contract

  • Different ways to productively decline working with a client if they’re the wrong fit.

  • Em & Lex’s personal experiences dealing with different client red flags

  • How to approach tough client conversations professionally

  • What to do when you encounter billing problems with a client

  • Best practices for seamless client billing

  • What your job is as a coach and what isn’t

  • And more! 

Follow Em & Lex on Instagram at @readysetcoachprogram

Learn more about the Ready Set Coach Program at Readysetcoachprogram.com

Snag 5 Numbers to Know to Launch a Coaching Business here.

Learn more about Six Degrees Society and THEPRBAR inc.

Lexie Smith
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Episode 35: Different Ways to Monetize a Coaching Business
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Episode 33: How to Avoid Burnout When Launching and Growing a Coaching Business